Singapore Airlines WiFi: How to Stay Connected While You Fly?

Last updated on Jun 20th, 2025 by Chakshu Kaur

In today’s world, being connected 24/7 has become an expectation. Whether you’re working, binge-watching shows, or keeping up with your social media, staying online is a must—even when you’re thousands of feet above the ground. That’s where Singapore Airlines WiFi comes in. 

But you may be wondering, “Does Singapore Airlines have WiFi?” Well, the answer is a resounding yes! And it’s not just a simple connection, but one that can cater to a variety of needs, whether you want to send emails, browse the web, or check social media.

In this guide, we’ll walk you through everything you need to know about Singapore Airlines‘ in-flight WiFi, from how to connect to it, the types of plans available, and what activities are supported. By the end, you’ll be an expert in all things related to inflight WiFi Singapore Airlines.

How to Connect to Singapore Airlines WiFi?

Getting connected to WiFi on your Singapore Airlines flight is quite straightforward. Whether you’re a frequent flyer or a first-time traveler with the airline, we’ve got you covered.

Sign Up for KrisFlyer

Before you can access the WiFi, you’ll need to be a KrisFlyer member. KrisFlyer is Singapore Airlines’ loyalty program, and it offers perks that include free WiFi and access to additional rewards for frequent travelers. You can sign up for KrisFlyer either before or during your flight.

Before Your Flight:

• Visit the KrisFlyer website.
• Complete the enrollment form to sign up for a KrisFlyer membership.

During Your Flight:

• Connect to the KrisWorld network, which is the Singapore Airlines in-flight entertainment system on Singapore Airlines.
• After connecting, simply click on the “Join KrisFlyer” option and complete the registration process.
• Once you’re signed up, you’ll receive a Wi-Fi code instantly, which you can use to access Singapore Airlines’ free WiFi.

Once you’re settled in your seat, it’s time to get connected. Here’s how you can do that:

• Step 1: Select the KrisWorld network from your device’s WiFi settings.
• Step 2: The Wi-Fi portal should pop up automatically on your device’s browser. If it doesn’t, type kw.sq.com into the browser.
• Step 3: From the portal, you can select either the complimentary Wi-Fi option (if you’re a KrisFlyer member) or choose from the paid Wi-Fi plans based on your needs.

You can also check: Qatar Airways WiFi – In-Flight Internet, Price & Availability

Types of Wi-Fi Plans: Free vs. Paid

When it comes to WiFi on Singapore Airlines, you get to choose between free WiFi Singapore Airlines and paid WiFi plans. Each option has its benefits, and the one you choose depends on how you intend to use the internet during your flight.

Complimentary Wi-Fi on Singapore Airlines

Yes, you read that right! Singapore Airlines WiFi is available for free to KrisFlyer members. While the free service is great for basic tasks like checking emails and sending quick messages, it has certain limitations.

• Perfect for: Text messaging apps, browsing social media, and checking emails.
• Limitations: Not ideal for activities like video calls, streaming, or large file transfers.

If you’re a frequent flyer and rely on staying connected for basic tasks, this complimentary Wi-Fi from Singapore Airlines will meet your needs. However, for those who need more from their WiFi experience, a paid plan might be a better option.

Paid Wi-Fi Plans

If you’re planning to stream content, participate in video calls, or need faster speeds, Singapore Airlines’ onboard WiFi offers several paid plans. These plans provide higher bandwidth and a better overall experience.

• Types of Paid Plans: The paid WiFi plans differ in price based on flight duration, destination, and data usage. Singapore Airlines also offers flexible pricing, which can vary between flights.
• Best for: Streaming content like Netflix, YouTube, or engaging in video calls.

You can easily select a paid plan via the Wi-Fi portal, and the charges will be added to your ticket. This makes it simple and convenient to pay for your in-flight WiFi with Singapore Airlines.

Wi-Fi Coverage and Speed

When you’re in the air, the quality of the Wi-Fi can vary based on several factors. Here’s what you need to know about Wi-Fi coverage and speed on Singapore Airlines.

Wi-Fi Availability

While WiFi on Singapore Airlines is available on most flights, there are some exceptions. The availability of in-flight Wi-Fi at Singapore Airlines may be affected by:

• Weather conditions (such as thunderstorms or heavy rain).
• Flying out of satellite coverage areas.
• Aircraft type (some aircraft may not have WiFi, like the Boeing 737-800 NG).

Also, due to regulatory restrictions, WiFi is unavailable when the aircraft is flying over certain airspaces, including India, Iran, and Turkey. These restrictions apply to specific aircraft like the A380 and A350-900 Medium Haul and certain Boeing 777-300ER aircraft.

Wi-Fi Speed

Speed can vary depending on the number of users connected to the network and the specific satellite coverage at the time. Here’s what to expect from your Singapore Airlines WiFi experience:

• Ideal for: Basic tasks like checking emails, web browsing, and social media updates.
• Not recommended for: Streaming or heavy data usage like gaming or transferring large files. The speeds won’t be as fast as your regular home or office internet.

So, if you’re planning to do high-bandwidth activities, keep in mind that the experience may not be as smooth as when you’re on the ground.

You can also check: Virgin Australia Inflight Entertainment App – Movies, Wifi

What You Can Do with Singapore Airlines Wi-Fi

Let’s break down what you can and can’t do with Wi-Fi Singapore Airlines to make sure you know exactly what to expect during your flight.

Supported Activities:

• Text messaging apps: WhatsApp, iMessage, etc.
• Emails: Perfect for checking urgent emails or sending quick responses.
• Web browsing: Light browsing on websites is doable.
• Social media: You can easily browse Instagram, Facebook, Twitter, and TikTok without any issues.

Unsupported Activities:

• Streaming: No Netflix, YouTube, or other streaming services are available.
• Voice and Video Calls: Voice calls and video calls via Zoom, Skype, or similar platforms are not supported. This is in line with airline policies, which restrict in-flight voice communications.

Troubleshooting: How to Fix WiFi Connection Issues?

We all know the frustration of struggling to get a stable Wi-Fi connection, but don’t worry, there are simple fixes for common issues that might arise during your flight. Here’s how to handle Singapore Airlines’ WiFi inflight connection issues.

Can’t Connect to Wi-Fi?

• Forget and reconnect to the KrisWorld network.
• Go to kw.sq.com directly in your browser if the Wi-Fi portal isn’t loading.
• Clear your cache and browsing history to ensure your browser is not causing any issues.
• Try using Safari (for iOS users) or a different browser (for Android users).

Disconnected from Wi-Fi?

• Check if you’re still connected to the KrisWorld network. If not, reconnect by visiting the Wi-Fi portal (kw.sq.com).
• Make sure to enable Auto-Join (iOS) or Auto-reconnect (Android) to avoid getting disconnected during your flight.

If you’re still having trouble, ensure your KrisFlyer membership is active and added to your booking, and you should be good to go.

Frequently Asked Questions

Q: Does Singapore Airlines have WiFi?

A: Yes! Singapore Airlines WiFi is available on most flights. However, some aircraft types (like the Boeing 737-800 NG) do not have WiFi. Always check with the airline before your flight to confirm availability.

Q: Is there WiFi on Singapore Airlines?

A: Yes, you can enjoy WiFi on Singapore Airlines during most of your flights. Whether you’re on a short flight or a long haul, you’ll be able to stay connected with in-flight WiFi on Singapore Airlines.

Q: Do Singapore Airlines flights have WiFi?

A: Most Singapore Airlines flights have WiFi. However, it’s always a good idea to double-check the availability on your specific flight by looking at the aircraft type or asking the airline directly.

Q: Does Singapore Airlines have free WiFi?

A: Yes, complimentary WiFi Singapore Airlines is available to KrisFlyer members. If you are a member, you can enjoy free internet access for basic browsing, emailing, and social media use.

Q: Can you get WiFi on Singapore Airlines?

A: Absolutely! WiFi Singapore Airlines is available on most aircraft, with some exceptions. Simply connect to the KrisWorld network and access the Wi-Fi portal to choose your preferred plan.

Q: What’s the cost of WiFi on Singapore Airlines?

A: The cost of WiFi on Singapore Airlines varies depending on the flight duration and type of plan you choose. There are both free WiFi Singapore Airlines options for KrisFlyer members and paid plans that offer higher speeds and more data.

Q: Can I buy WiFi on Singapore Airlines?

A: Yes, if you’re not a KrisFlyer member or if you need a higher speed connection, you can buy WiFi on Singapore Airlines. There are multiple paid plans available to suit your needs.

Q: Do you get free WiFi on Singapore Airlines?

A: If you’re a KrisFlyer member, yes, you’ll be able to enjoy free WiFi on Singapore Airlines. However, if you’re not a member, you’ll need to opt for a paid plan.

Conclusion

Singapore Airlines WiFi offers a great way to stay connected while traveling. Whether you’re flying for business or leisure, the ability to browse the web, send emails, and stay updated on social media makes a significant difference in your in-flight experience. So, next time you fly with Singapore Airlines, make sure to connect to the Singapore Airlines onboard WiFi and make your flight a more productive and enjoyable one.Ready to book your next adventure with Singapore Airlines’ in-flight WiFi? Head over to My Tickets to India and find your next flight today!