Last updated on Nov 18th, 2022 by Heena Ganotra
Qantas is one of the most reputable airlines operating today. It has a good track record when it comes to service quality and consistency so most people don’t anticipate Qantas flight delays. However, these delays can happen and they can disrupt your travel plans. Most people don’t know what to do when these things happen, especially if they are on a tight schedule and face monetary loss because of the delays. Fortunately, there is a system in place to help you in such situations. You can get assistance and compensation for Qantas delays in international flightsand domestic flights.
No matter how well-planned and well-organized an airline is, disruptions can happen. Last-minute airplane malfunctions, unexpected bad weather, issues at the airport, etc, can all cause delays. No matter how much an airline tries, there are few ways to get around these issues.
Sometimes, it is human error that could’ve been avoided and sometimes it is a situation the airline can’t control. Regardless of the reason, you can expect to get some Qantas flight delay compensation.
If your flight is delayed or cancelled, there are several laws in place to protect your interest and ensure the airline doesn’t take unfair advantage of you. The laws that protect you include:
The protections you get depend on where and how you’re travelling. International flights are covered by international pacts and conventions while domestic flights are covered by local laws. Being aware of these protections will help you get fair compensation in the event of Qantas flight delays.
When the delay happens because of circumstances the airline can control, they are responsible for the steps and compensations necessary. If the delay happens because of circumstances outside its control, the airline will still do its utmost to help you, but it can’t be held fully responsible for the consequences.
Suggested Read: Steps To Claim Qantas Lost Baggage
It is important to understand the reason behind Qantas delayed flights before initiating any conversation with the airline regarding compensation or assistance. While irritation, worry, and frustration are natural in such cases, you should approach the airline with composure to ensure you get the best assistance.
If the situation is within the airline’s control and there are still delays, you can get compensation or assistance from the airline. A lot depends on the circumstances and how much forewarning you have to make changes to your travel plan. Let’s look at what Qantas has to offer:
The customer reserves the right to get a refund on their purchase if the flight is delayed or cancelled within 72 hours of its original departure time. You can rebook a Qantas flight without any additional charge as well. The airline will help make the necessary arrangements in such cases.
Qantas Airways will issue a refund or compensation under specific circumstances. These circumstances include:
In these cases, you can appeal for a refund by contacting the Qantas customer care service directly. If part of the ticket is issued and other parts aren’t, you will get compensation for the parts Qantas wasn’t able to fulfil. For example, if your journey from New Delhi to Sydney went smoothly but Qantas couldn’t carry you from Sydney to Melbourne, you will get a refund for that arm of the journey.
Ans: The refund request can take up to 8 weeks. You will be notified via email once the refund is processed completely.
Ans: Absolutely! It is one of the most reputed airlines for both business and economy class. You can check the Qantas A330 Business class review along with its seat map and economy class details here.
Ans: Yes, you can cancel the flight ticket and get a full refund if there is a significant delay. We have explained the details in our post above.
Ans: The compensation usually involves a full refund, alternate arrangements, meal voucher and/or accommodation. The compensation depends on the circumstances of your trip and the delay.
Now that you understand what happens when there are Qantas flight delays, you are ready for unexpected issues during your trip. Let’s get on with the most important part; actually booking the ticket!
MyTicketsToIndia offers exciting deals and affordable tickets to a wide range of destinations in India and Australia. If you want to save money while booking flights from Australia to India in comfort, we can help. We offer a personalized ticket booking service to help you find the best possible prices without even lifting a finger. Just call us on 1800 860 816 or fill in our form to get a callback. You can also join the live chat
A writer by both passion and profession, Heena Ganotra is "half agony, half hope" but all heart. And oh, she has been a book lover from the start! Her love for books is what convinced her to make a career in the wonderful world of words. She loves what she does and is out-and-out a satisfied soul with a wish to spread happiness and kindness in abundance. Insight- Some say she is living the best life anyone could because she reads, writes, travels, and makes merry. They’re right because what else does one really need! :)