About Air Indigo Airlines International Flights
Indigo Airlines, often referred to as IndiGo, has steadily emerged as one of the most reliable and budget-friendly airlines in the world. With its promise of timely performance, low fares, & a courteous experience, Indigo has become a favorite among travelers. For our Australian audience, this guide will walk you through everything you need to know about flying with Indigo Airlines, from booking & check-in to baggage policies & customer care. Plus, we’ll touch on the exciting news of Indigo’s recent partnership with Qantas Airways.
About Indigo Airlines
Founded in 2006, Indigo Airlines is India’s largest airline by passengers carried & fleet size. It operates over 1,500 flights daily to 87 destinations, including 24 international destinations. Known for its punctuality, affordable fares, & extensive network, Indigo offers a seamless travel experience, especially for budget-conscious travelers.
Indigo Airlines Check In
Several convenient options for Indigo Airlines check-in:
- Self-Service Kiosks: Available at major airports for quick and easy check-in.
- Web Check-in: Available from 48 hours up to 60 minutes before the scheduled departure.
- Mobile Check-in: Similar to web check-in, you can use the Indigo mobile app to check-in.
- Airport Check-in: Counters open 3 hours before departure and close 60 minutes prior for domestic flights and 75 minutes for international flights.
Indigo Airlines Baggage Limit
Understanding the baggage policy is crucial to avoid any last-minute hassles:
- Cabin Baggage: Passengers are allowed one cabin bag weighing up to 7 kg (15 lbs) and a personal item such as a laptop bag or handbag.
- Checked Baggage: The free allowance for domestic flights is 15 kg (33 lbs), and for international flights, it varies by destination but generally ranges from 20-30 kg (44-66 lbs).
- Excess Baggage: Any baggage exceeding the free allowance will incur additional charges, which can be prepaid online for a discount.
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Indigo Airlines Booking
Booking a flight with Indigo is straightforward and user-friendly:
- Indigo Airlines Online Booking: Visit the official website or use the mobile app to book flights easily.
- Travel Agents: Authorized travel agents can assist in booking tickets.
- Call Centre: Contact Indigo’s customer care for booking assistance.
Customer Care Indigo Airlines
Indigo’s customer care is known for its efficiency and responsiveness:
- 24/7 Call Centre: Available for inquiries, bookings, and support.
- Email Support: For non-urgent queries, passengers can email customer support.
- Social Media: Indigo is active on social media platforms and responds to queries and feedback.
Flight Status Indigo Airlines
Stay updated with real-time flight status:
- Website/App: Check flight status on the Indigo website or mobile app.
- SMS Alerts: Subscribe to flight status alerts during booking or via the app.
- Airport Displays: Flight status is available on the information displayed at airports.
Indigo Airlines Cancellation Policy
Understanding the cancellation policy can save you from potential headaches:
- Refund Process: Refunds are processed back to the original payment method within 7-10 business days.
- Flexible Fare Options: Indigo offers fare types that allow for easy cancellations and changes.
- Cancellation Fees: Charges vary depending on the fare type and timing of the cancellation.
Frequently Asked Questions
Q: Which is the Indigo partner airline?
A: Qantas Airways is one of Indigo Airlines’ partner airlines. They have a partnership that focuses on codeshare agreements, which allows passengers to have a seamless travel experience across both airlines’ networks.
Q: What is the Indigo Airlines customer care toll free number?
A: Indigo Airlines’ customer care toll-free number is 0124-6173838 or 0124-4973838. Note that availability and hours of operation can vary.
Q: What are the Indigo Airlines baggage rules International?
A: Cabin Baggage:
- Economy Class – One cabin bag with a maximum weight of 7 kg and dimensions of 55 cm x 35 cm x 25 cm.
- Additional – A personal item such as a laptop bag, handbag, or duty-free shopping bag.
Checked Baggage:- Domestic Flights – Standard allowance of 15 kg.
- International Flights – Standard allowance of 20-30 kg, depending on the destination.
- Excess Baggage Charges – Fees apply for baggage exceeding the standard allowance.
Q: What are the Indigo Airlines check in baggage dimensions?
A: The standard dimensions for check-in baggage are:
- Length: 158 cm (sum of length, width, and height).
Q: What is the Indigo Airlines extra baggage fee?
A:
- Pre-booked Extra Baggage: Starts from ₹3,000 for 5 kg, varying by route.
- Airport Excess Baggage Fee: Ranges from ₹525 to ₹1,425 per kg, depending on the route.
Q: Who is the owner of the Indigo Airlines?
A: The owner of Indigo Airlines is Rahul Bhatia & Rakesh Gangwal.
Q: Who is the CEO of the Indigo Airlines?
A: The CEO of Indigo Airlines is Pieter Elbers.
Q: Which is the Indigo Airlines customer care email?
A: cargo.sales@goindigo.in.
Indigo’s Partnership with Qantas Airways
In exciting news for Australian travelers, Indigo Airlines has recently entered into a partnership with Qantas Airways. This collaboration aims to enhance connectivity between India and Australia, offering seamless travel options and benefits for frequent flyers of both airlines. This strategic partnership will enable better access to a broader network, making it more convenient for travelers to explore both countries with ease and comfort.
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